8/30/2011
Why Are Millennials Vital to Health Care? | Healthcare IT News
Before we dive in, it is important to ensure we understand some of the characteristics of the Millennial Generation. The timing of this generation is generally those born between 1978 and 2000 (some say those born after 1980). Some of the characteristics of this generation include:*
- 3/4 have created a profile on a social networking site
- 2/3 say “you can’t be too careful” when dealing with people
- 83% say they place their cell phone on or right next to their bed while sleeping
- 38% have a tattoo, but 72% say they are hidden by clothing
- 56% say they got vigorous exercise in the last 24 hours
*Millienials: A Portrait of Generation Next, Pew Research Center, February 2010
The characteristics carry a strong mix of using technology, incorporating social life into technology, being distinct while shielding some it, and embracing some healthy traits.
“Overall, Pew says, Millennials are confident, upbeat and open to change.”
Study: Millennial generation more educated, less employed, USA Today, 02/23/2010
They are generation next.
Disruption Is Required
The other generations have grown grumpy and more focused on the problems rather than the opportunities. Before you go off on me, I acknowledge this is an over-generalized statement and, for the record, I am not a Millennial (far from it). I am part of the grumpy Baby Boomer generation.
The non-Millennial generations are set in their ways, with a few slivers of success in adopting new technologies and engaging our health care in new ways. We need to take it up a notch; we need to disrupt the non-Millennial mindset.
To make the point, here are some key questions that should be answered:
- How many Millennials are involved in committees for HL7 or other healthcare standards?
- How many Millennials are involved in ONC task forces and committees?
- How many Millennials are involved in the health industry trade groups such as HIMSS, AHIMA, RBMA, SIIM, etc.?
- How many health care provider organizations or trade associations or standards organizations have a mentoring program to bring Millennials into the process and tap their energy and ideas?
- How many Millennials attend healthcare IT trade shows and summits?
The easy answer is “not many.” Many are eligible to attend, meaning they are old enough and educated enough to add a valuable voice to the conversations.
I know, the first response will be “no one is stopping them from coming…” True, but how welcoming are we? How willing are we to involve them in the work that needs to be done and giving them a seat at the policy and standards-setting committees?
Why Do Millennials Matter to Health Care?
The systems, policies, and frameworks we are building today will be used by many Millennials going forward. This is true not only in their own personal health care but in caring for their parents and relatives as they enter their “golden” years. (Yes, they will be caring for us at some point.)
The direction we are setting; the dollars we are spending; and the systems we are putting in place – Millennials will be using for many years to come. We need to ensure the investments are usable for them. We need to ensure that it fits their mold of doing things. We need to ensure we give them the tools and applications to manage care effectively, efficiently, and interactively.
Two additional facts:
- “About 61% of health care organizations in the U.S. and Canada plan to add IT professionals to their staff this year, according to a study by research firm Computer Economics.” (Most Health Care Organizations Aim To Expand IT Staff This Year, iHealthBeat.org, 08/23/2011)
- 37% of 18- to 29-year-olds (Millennials) are unemployed or out of the workforce (see previous Pew Research reference)
More Millennials are likely coming into the health IT workforce. We need to get them involved in as many decisions as possible or, at a minimum, get their input for many of the initiatives.
A final consideration: Millennials are well-networked, meaning they can build momentum around initiatives more quickly than other generations. Using their social networks and communication channels, adoption of technologies required and workflows needed may happen in a timely and encompassing manner.
Adoption can happen, potentially, much more quickly – whether it is an e-patient or i-patient, the reality is we have m-patients (Millennial-patients) who will want to manage their well-being with their data on their mobile device and electronically exchanged with their physicians.
Here’s the point: Millennials have many characteristics that will enable change and innovation with a strong dash of technology-savviness.
What’s Next for Generation Next?
First, this is a call for Millennials to get engaged in our healthcare communities. It is a call to be enthusiastically involved, not apathetically sitting on the sidelines.
Second, this is a call for the other generations to bring in – or move aside – and let Millennials play key roles in the policy-setting, standards-making committees and organizations. We need to embrace generation next now to get their ideas and knowledge.
Organizations need to open their doors.
Millennials need to unabashedly accept, actively challenge, innovatively disrupt, and productively offer better ways to make our health care system work in this generation and beyond.
Why Are Millennials Vital to Health Care?
I believe Millennials will be at the center of numerous health care transformations – much sooner than we may realize.
I believe Millennials have a perspective we need to grasp now. To get started, Millennials need to be on many of the healthcare committees that are in place today.
I believe Millennials will embrace – and demand – better use of technology in the management of their health care.
I believe Millennials have the characteristics to be Whole Health passionate about our system as well as their personal well-being, and we need more people to adopt this mindset.
I believe we owe it to Millennials to involve them in the policies, standards, and technologies for their benefit and, self-servingly, ours.
Jon Mertz currently serves as the vice president of marketing at Corepoint Health. His experience consists of a unique industry mix of healthcare software, IT infrastructure, sales & marketing consulting, and government. Jon has led several marketing organizations, conducting market research, developing customer programs, and working with partners to deliver complete customer solutions. Past companies and organizations include Deloitte, IBM, BMC Software, US Senate, and US Department of Commerce. He blogs at www.hl7standards.com
Eby Way Miracle
So, what's a miracle? Let's find out. The term is usually associated with some form of divine intervention. For me a miracle signifies unexpected relief from emotional or physical suffering. But, maybe what appears as miraculous is not so unusual. Maybe it's all about a positive process of manifesting unlimited possibilities into immediate reality. If this rings true to you, I hope what your read today will help produce more miracles in your life too.
Those of you who have read my Hub about trauma understand that I have experienced much adversity in my life. Are you ready to hear some good news?
I discovered a system or formula that can help all of us recover from any form of adversity. More information about this process is available in my self-help book, The Eby Way.
Everything you need to know about increasing miracles can be summarized in the following four points: honestly face stressful emotions; use positive thoughts to stay in balance; take positive action to overcome any challenge; hold to positive belief systems that give you hope, faith, and peace of mind. How does that sound to you?
Of course my "choose the positive" formula is easier said than done. But there is a wise saying that will help us maximize the skills of healing and recovery: "practice makes perfect." For the sake of this discussion, let me focus on each of my steps as they say, "one step at a time."
#1. Face Feelings.
I'm delighted to report that currently I'm retired as a mental health counselor, addiction therapist, and life coach. I worked in the helping profession for more than 40 years. One miracle I can speak to you about today is that I found a job as an addiction counselor after being unemployed for 18 months!
The Addiction Recovery Center (ARC) hired me last year. I taught my four healing steps to my clients, and the ARC expanded its unique veterans' transitional program from four veterans every 60 days to ten. That's more than a 100% increase. Does it qualify as a miracle?
Practicing a process of facing negative and stressful emotions can be painful and difficult. It actually requires one to identify what you are feeling; take some time to slow down to feel the sting of an unpleasant emotion; and then cultivate a willingness to move on to restoring balance with positive affirmations. In other words: vent; release; and replace with the positive.
#2. Positive Thoughts.
As you might recall, when I lost my job I felt depressed and ashamed. Over the years I have formulated a series of positive thoughts I say repeatedly to restore balance to my mind, body, and spirit. I encourage you to come up with your own approach. But, here is what really helped me:
A. I refuse to poison myself with negative thoughts, feelings, and behavior.
B. I deserve to have a better life today.
C. I have unconditional worth and value.
D. I walk in the Light of powerful wisdom and knowledge.
A really cool thing happened after I said these affirmations daily for 12 months: We were able to purchase our home despite my being unemployed and having bad credit. Sounds like a miracle to me. What do you think?
As it turned out we had been renting our home in a gated retirement community in Cave Junction, Oregon for a year. The owner of our home said he was impressed with us and was willing to carry the mortgage loan if we agreed to become home owners. Yeah, that's right; the American dream came true for us right in the middle of adversity!
#3. Positive Action
My clients have learned that the one skill I encourage them to practice the most is the process of stop and think. This means basically when you are upset, take a deep breath and slow yourself down before you return to self-defeating behavior. I've also learned to apply deep breathing to the power of positive imagery.
When I'm stressed out or having a bad day I take several deep breaths and then I create a mental time-out. In my mind's eye, I return to the Oregon Coast. I'm walking with my wife bare-foot through the crashing surf. The sun warms my face; a crystal-blue sky enhances the sea foam that tickles my feet. Pelicans dive bomb into the rolling waves. People are flying huge multicolored kites that look like rainbow banners, parasails, and strange monsters. The endless ocean looms in front of us framed by a rocky sea-wall on our right and a pine-covered peninsula on the left. Such mind pictures as these can soothe the soul.
#4. Positive Beliefs.
Whatever problem you are facing, it's important to take the steps necessary to overcome it. I might further recommend having a plan A and a plan B. But what I'm talking about here is more significant than going to a 12 step meeting or even attending church. In other words, what do you believe in deep in your heart that will give you relief from all trauma and suffering? For me I call this spiritual process my Love-Light within. My ultimate miracle is that this process works for me. Maybe it can work for you too.
Facing stressful emotions, using positive thoughts, taking positive action, holding to positive beliefs, has taken me through many storms, pitfalls, and failures. Even though we are on a fixed income, I'm retired and we enjoy our life in Cave Junction, Oregon. My wife has overcome and stabilized from a devastating BiPolar disease. She has even lost 90 pounds and she established an OA group in our rustic, small town. Currently I play the piano at the Chateau at the Oregon Caves every other Sunday from 4:00 to 7:00P.M. I'm also eternally grateful for our five adult children, eight grandchildren, and our two dogs.
So, what's a miracle? All of this and more: there is relief from any form of trauma. Just take the steps necessary to maximize the power of the positive over all that is negative.