7/26/2010

The M-Factor: How The Millennial Generation Is Rocking The Workplace , Lynne C. Lancaster, David Stillman , | Pages Bookstores

ISBN: 9780061769313,0061769312

The M-Factor: How The Millennial Generation Is Rocking The Workplace by Lynne C. Lancaster, David Stillman

The definitive guide to turning the Millennials’ great expectations into even greater results.The Millennial generation (those born between 1982 and 2000) has rapidly entered the workforce in greater numbers, but its introduction to the workplace has been anything but seamless. In fact, many companies already report attention-grabbing stories about: the mother who called HR to complain when her Millennial daughter got a mediocre performance review; the new hire who dialed the CEO directly to tell him what the company could be doing better; the young employee who revealed a confidential new product on her Facebook page before it was made public.

Clashes like these are happening in workplaces around the world, and they leave leaders and coworkers scratching their heads and wondering, “What do these Millennials want? Why are they so different? How do we get the good ones in the door? How do we keep them there without alienating the other generations?” Going forward, a company’s success will depend upon knowing the answers to these questions, because they are the keys to motivating this new generation and to taking advantage of the amazing potential it possesses. In “The M-Factor,” Baby Boomer Lynne Lancaster and Generation Xer David Stillman draw on cutting-edge case studies, findings from large-scale surveys, and hundreds of interviews to identify the seven trends essential for understanding and managing the Millennials: the role of the parents, entitlement, the search for meaning, great expectations, the need for speed, social networking, and collaboration. Observant, humorous, and savvy, this book–the ultimate guide to Millennials in the workplace–offers valuable insights and practical, take-action tips and solutions that Traditionalists, Boomers, Gen Xers, and even Millennials can use to bridge generational gaps, be more productive, and achieve organizational success like never before.

About the Author : Lynne C. Lancaster :

Lynne C Lancaster has contributed to The M- Factor: How the Millennial Generation Is Rocking the Workplace as an author. Lynne C. Lancaster and David Stillman are nationally recognized public speakers, generational experts, and cultural translators as well as coauthors of “When Generations Collide”. They are cofounders of BridgeWorks, a highly successful twelve-year-old research, speaking, and training company focused exclusively on the generations at work. Their clients include high-profile companies such as 3M, American Express, Best Buy, Coca-Cola, Deloitte, Disney, Ford Motor Company, General Mills, and Procter & Gamble, as well as stellar organizations such as AARP, the American Bankers Association.

David Stillman :

Generations expert, speaker, and writer David Stillman is one of the rare Generation X keynoters on the speaking scene today. Recently named to the prestigious list of Forty Under 40 movers and shakers by the Business Journal, David’s blend of honesty, irreverence, energy, and inspiration earn him the highest marks from corporate and association audiences alike.
David is co-author with Lynne Lancaster of the best selling business book, When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work. David and Lynne are co-founders of BridgeWorks, a company dedicated to enlightening organizations on who the generations are in today’s workplace and what makes them click, clash and collide. David Stillman and Lynne Lancaster also conduct keynotes and seminars together.

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